Can't Choose Between Grubhub vs. DoorDash? Let Us Help (2024)

If you're considering delivery tonight, you have many options. But how do Grubhub or DoorDash compare.

Unlike most other delivery services that compete with DoorDash, Grubhub is almost identical. So choosing between the two comes down to your specific preferences. Other factors like where you live, what your favorite restaurants are, and what features you prefer also come into play.

Can't Choose Between Grubhub vs. DoorDash? Let Us Help (1)

Overall Findings

Grubhub

  • Larger restaurant selection.

  • Focused on delivery times.

  • Wider category selection.

  • Long established delivery service.

Doordash

  • More filtering options.

  • Focused on delivery fees.

  • Better user interface.

  • Free delivery options.

If you're trying to decide between Grubhub or DoorDash, the choice won't be an easy one.

In most respects, the two services match up neck and neck in every category. Menu prices are the same, fees are nearly identical, and plenty of delivery drivers serve both services.

There are a few differentiating factors, however. It isn't easy to see everything Grubhub has to offer in your area, until you perform one search and then remove all filters. DoorDash on the other hand, provides this straight on the main page. DoorDash offers fewer category selections, but far more filtering options so you can more easily find lower priced selections.

This means it's much easier to save money using DoorDash. But if options are what you're looking for, especially in rural areas, Grubhub is the choice for you.

Availability: Grubhub Offers Wider Choice in Rural Areas

DoorDash

  • Large restaurant selection in most areas.

  • Wide variety of food choices.

  • Many drivers available.

In metro areas across the country, most delivery services cover almost all of the popular restaurants in your neighborhood. However, for the vast majority of the United States, there is usually a much smaller selection of restaurants and fast food options to choose from.

This is why it's so important for a food delivery service to include as many of those few options as possible. DoorDash has become so popular that nearly every major restaurant, even in rural areas, are available there. However, since GrubHub has been around longer than DoorDash (since 2004 vs 2013), so it has established a strong foothold even in very rural communities. Because of this you'll often find a slightly larger selection there.

Variety: Grubhub Offers More Food Categories

Grubhub

  • Large selection of categories.

  • Limited filtering options.

  • Delivery time is front and center.

DoorDash

  • Many categories but fewer than Grubhub.

  • More filtering choices.

  • Delivery price is highlighted.

Over the years, Grubhub has added a larger variety of food categories than DoorDash offers. These include options all ethnic food options, as well as choices like Healthy, Donuts and Bagels, Wraps, and Southern, just to name a few.

DoorDash, by contrast, offers about half as many food categories. With that said, DoorDash also lets you sort and filter restaurant listings by delivery time, delivery cost, convenience, meat type, and much more.

Grubhub highlights the delivery time on listings and as a primary filter, which seems to indicate they view this as what they believe their customers care most about. DoorDash, on the other hand, highlights how much each restaurant's delivery cost is.

Costs: Fees and Prices are Nearly Identical

Grubhub

  • Similar delivery fees to Doordash.

  • Identical taxes and fees as Doordash.

  • More difficult to offer low to moderate tip.

  • Difficult to bargain shop.

DoorDash

  • Similar delivery fees to Grubhub.

  • Identical taxes and fees as Grubhub.

  • Easier to adjust tip amount.

  • Can sort on menu prices.

When you browse the options listed in these two delivery services, you won't find a lot of price differences. This includes overall menu prices, delivery fees, or taxes and extra fees.

What you will find is that it's much easier to bargain-hunt on DoorDash. On Grubhub, you can sort listings based on delivery prices, but not on average menu cost. Even when you do sort, the delivery fees still aren't listed as part of the restaurant listings.

Doordash, on the other hand, lets you sort by both delivery fees and average menu prices, and it features the delivery fee prominently on restaurant listings.

While you aren't likely to pay more buying from a specific restaurant on either service, you are more likely to be able to identify a better deal when you're using DoorDash to search for takeout ideas.

User Friendliness: DoorDash Is Far Easier to Use

Grubhub

  • Difficult to browse all restaurants.

  • Fewer filtering options.

  • Difficult to adjust for lower tips.

DoorDash

  • Quick view of all restaurants in your area.

  • Better filters to see what you want.

  • Easy ordering process.

Both delivery services offer a very user-friendly interface which makes it easy to find exactly the type of food you're craving. However, Grubhub takes a bit more work to see the entire population of restaurants available to you. DoorDash, on the other hand, makes faster work of seeing all offerings before applying filters.

After ordering on GrubHub, the minimum delivery tip amount is 18%, while DoorDash is roughly 15% and much faster to adjust with just a click. Both give the option to enter a custom tip amount.

The order status for both delivery services are nearly identical. The map has the same details, and the delivery steps are broken down into the same four basic steps.

If you care more about selection than you do about how easy it is to find affordable prices, then GrubHub's interface will do. But if price and filtering your options matters more, DoorDash wins by a landslide here.

Final Verdict: Options Vs Usability

When it comes down to it, Grubhub is going to net you more interesting restaurant choices that you may not see on DoorDash. This is especially true outside of metro areas where options are more limited and there are fewer big restaurant chains. Even some of the smallest Chinese eateries can be found on Grubhub.

On the other hand, DoorDash has developed a site that seems to focus more on prices. You can more easily see all options in your area, and filter much more easily, with the DoorDash interface.

In all other areas, DoorDash and Grubhub match up head-to-head, so the option you choose may simply boil down to those two factors.

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Can't Choose Between Grubhub vs. DoorDash? Let Us Help (2024)

FAQs

Why is Grubhub not allowing me to order? ›

Assuming you're in a region where Grubhub delivers, the most common cause of the it not working is actually your network. When you have a slow, or unreliable Internet connection, your Grubhub app isn't able to work properly.

Can restaurants opt out of Grubhub? ›

Yes; restaurants are not contractually bound to staying on Grubhub should they choose to leave. If you're a current restaurant on Grubhub, you can contact your Account Advisor to notify them of your intentions to take your business off the platform.

Is it cheaper to order through DoorDash or Grubhub? ›

What is cheaper: Uber Eats, Grubhub or DoorDash? DoorDash is nearly $10 cheaper than Grubhub and about $6 cheaper than Uber Eats, making it the least expensive option.

Do DoorDash and Grubhub work together? ›

Can you work for Grubhub and DoorDash at the same time? Grubhub and DoorDash are two of the most popular food delivery services. And while they might be competitors, there's no reason you can't work for both of them at the same time.

Is Grubhub not working right now? ›

User reports indicate no current problems at Grubhub.

What happened with Grubhub? ›

Just Eat announced plans to sell Grubhub in April 2022, caving to investor pressure. Just Eat had acquired the business at the height of the boom in delivery apps in 2021, in an all-stock deal that valued the company at more than $7 billion.

How do I disable Grubhub? ›

You can use any web browser to close your Grubhub account, but there is no feature within the mobile app to do so. Click Submit request. It's at the bottom of the page. Click Delete.

Can restaurants opt out of DoorDash? ›

We are incredibly sad to be parting ways, but will certainly honor your request to deactivate your store on DoorDash. Follow the steps below depending on if you received a DoorDash tablet or not: I am not a DoorDash partner and do not have a DoorDash Tablet: CONTACT MERCHANT SUPPORT to request a deactivation.

Do restaurants use their own drivers for Grubhub? ›

Restaurants can use both their own drivers and Grubhub's. Grubhub Delivery puts the responsibility of delivering your dishes to customers on Grubhub. Our drivers will deliver to customers in your area so you don't have to worry about creating your own delivery fleet, getting driver insurance and scheduling deliveries.

What is the least expensive food delivery service? ›

Cheapest Food Delivery App | 4 Options
  • Technically, DoorDash offers customers the least amount of fees. ...
  • DoorDash is just a tad bit cheaper than Uber Eats. ...
  • DoorDash is known to be significantly less expensive than Grubhub. ...
  • The best food delivery apps are Grubhub, DoorDash, and Uber Eats.
Sep 25, 2023

What's better than DoorDash? ›

GrubHub supports over 320,000 restaurants, while DoorDash is only marginally more versatile with around 340,000 restaurants. Though DoorDash has a larger market share, it likely works with larger restaurants than GrubHub, which may be more likely to work with smaller local food establishments with lower demand.

How much to tip DoorDash? ›

"It depends on how big your order is — good tips are at least 15%," said a DoorDasher who declined to share his name. That means the woman who tipped $5 on her $20 DoorDash order — which is a 25% gratuity — actually gave quite a good tip, drivers said. "A $5 tip on a $20 order? That's not bad at all.

Is Grubhub owned by DoorDash? ›

Grubhub Inc. U.S. Founded in 2004, it is a subsidiary of the Dutch company Just Eat Takeaway since 2021. Grubhub has been criticized for antitrust price manipulation, listing restaurants without permission, and allegedly misclassifying workers.

Can you pay cash for DoorDash or Grubhub? ›

Yes, we do allow customers to pay with cash but it depends on the restaurant and if they're willing to accept cash payments. If they do, you can select cash as a payment form when checking out.

Can two DoorDash use the same car at the same time? ›

You can but don't be surprised when your orders goes two different directions and it's been over 10 mins and now one if not both of your orders have a violation. Yes, but good luck juggling the orders.

Can you be banned from Grubhub? ›

In some cases, an account may be terminated if there is reason to believe a material breach of contract has occurred. Examples include fraud, illegal activity, or actions that threaten a merchant's or customer's safety. For more information, view the Delivery Partner Agreement and Terms of Use.

Why is my order getting cancelled on Grubhub? ›

The most common cause of a cancelled order on Grubhub is the restaurant failing to confirm the order, and the diner deciding to cancel the order as a result. Sometimes, there isn't a driver available to deliver the order, or the diner simply changed their mind before the order was delivered.

How do I unblock my Grubhub account? ›

If your account is blocked you will be able to fill out the appeal form in the email sent to your account.

Why does Grubhub have blocks? ›

Grubhub drivers have the option of scheduling their blocks in advance on a first-come-first-served basis. Blocks give drivers the opportunity to receive more orders and potentially higher earnings, so make sure to schedule when possible.

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